Terms of service

Welcome to Urban Clothing & Shoes. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to comply with these Terms.

If you do not agree with any part of these Terms, please discontinue use of our website and services.

Eligibility to Use Our Website

By using this website, you confirm that:

You are at least the minimum legal age required in your jurisdiction to enter into a binding agreement, or
You have obtained permission from a parent or legal guardian to use our website.

You agree to use our website only for lawful purposes and in accordance with these Terms.

General Conditions

Urban Clothing & Shoes reserves the right to refuse service, suspend transactions, or cancel orders at our discretion when necessary, including situations involving:

Suspected fraud or unauthorized activity
Violation of these Terms
Abuse of our website or services
Inaccurate or misleading customer information
Activities that may compromise the security of our business or customers

Product Information

We make every reasonable effort to provide accurate product descriptions, images, pricing, sizing information, and availability.

However:

Product images are for illustrative purposes and actual colors may vary depending on monitor or mobile device settings.
Minor variations in appearance may occur due to manufacturing differences.
We cannot guarantee that all information on the website will always be completely free of typographical or technical errors.

We reserve the right to correct inaccuracies at any time without prior notice.

Pricing and Payments

All prices displayed on our website are shown in the applicable currency and are subject to change without notice.

Payment transactions are processed securely through trusted third-party payment providers.

Urban Clothing & Shoes does not store complete payment card information on its own systems.

Order Acceptance and Cancellations

After placing an order, you will receive an order confirmation email acknowledging receipt of your purchase request.

Receipt of an order confirmation does not guarantee acceptance of the order.

We reserve the right to cancel or decline orders if:

Payment cannot be verified
Fraudulent activity is suspected
Inventory becomes unavailable
Incorrect pricing or technical errors occur
Billing or shipping information appears inaccurate

Customers wishing to modify or cancel an order should contact our support team as soon as possible. While we will make reasonable efforts to assist, changes may not be possible once order processing has begun.

Shipping and Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

Delivery schedules may be affected by:

Shipping carrier operations
Weather conditions
Public holidays
Customs procedures
Unexpected logistical delays

Customers are responsible for providing accurate shipping information during checkout.

Additional details are available in our Shipping Policy.

Returns and Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Customers are encouraged to review that policy before completing a purchase.

Intellectual Property

All website content, including but not limited to:

Logos
Trademarks
Product descriptions
Images
Graphics
Text
Website design
Layout and branding materials

is owned by or licensed to Urban Clothing & Shoes and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Acceptable Use

You agree not to use this website for any unlawful or unauthorized purpose, including but not limited to:

Fraudulent transactions
Violating applicable laws or regulations
Uploading or distributing malicious software
Attempting unauthorized access to systems or accounts
Interfering with website functionality
Misusing customer or business information

Violation of these Terms may result in suspension of access, cancellation of orders, or legal action where appropriate.

Third-Party Services and Links

Our website may include links to third-party websites or services for customer convenience.

Urban Clothing & Shoes does not control and is not responsible for the content, policies, or practices of external websites or service providers.

Customers should review the policies of those third parties before interacting with their services.

Limitation of Liability

To the fullest extent permitted by applicable law, Urban Clothing & Shoes shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Nothing in these Terms limits any rights that cannot legally be excluded under applicable law.